Privacy Policy

These Terms of Service ("Terms") apply to your use of Planner Hub, a product owned and operated by VNV Events LLC, based in Florida, USA.

Introduction

E-Planner Hub is a brand created, owned, and operated by VNV Events LLC, a registered company based in the state of Florida, USA. The platform was developed to offer event professionals an all-in-one workspace for managing venues, clients, staff, contracts, and logistics with greater efficiency and transparency.

By accessing or using any part of E-Planner Hub—whether through our website, mobile app, or WordPress plugin—you agree to be legally bound by these Terms & Conditions (“Terms”). If you do not agree, please refrain from using the service.

1. Agreement to Terms

By accessing or using the platform, you agree to these Terms. If you do not agree, you must not use the service.

2. Scope of Service

Planner Hub provides event professionals with tools including task coordination, venue listings, communication, contracts, payments, and team collaboration. Features may change without notice.

3. Eligibility & Accounts

You must be at least 18 years old to register. You're responsible for your login credentials and activities under your account.

4. User Content & Licenses

You retain ownership of your content but grant us a limited license to use it for the operation of the service.

5. Prohibited Conduct

• No unlawful, harmful, or misleading activity
• No spamming, phishing, or malware
• No infringement of others' intellectual property

6. Fees & Payment Terms

Fees are required for PRO features, venue listings, or premium tools. Payments are final unless otherwise stated. Refunds are not guaranteed.

7. Event Contracts

All contracts created via Planner Hub are between the event provider and their client. We are not liable for contract disputes, missed payments, or legal enforcement.

8. Privacy & Data

We do not sell your data. We process your information only as necessary to operate the platform and comply with applicable laws.

9. Intellectual Property

All content, designs, software and code on Planner Hub are property of VNV Events LLC unless otherwise stated.

10. DMCA Policy

If you believe your copyrighted work has been infringed, email support@vnvevents.com with a valid DMCA notice.

11. Force Majeure

We are not responsible for delays or failures due to circumstances beyond our control, such as natural disasters, wars, pandemics, or power outages.

12. Disclaimers & Liability

The platform is provided “as is”. We disclaim all warranties and are not responsible for any indirect, incidental, or consequential damages.

13. Indemnity

You agree to indemnify VNV Events LLC against any claims or legal actions resulting from your misuse of the platform or violation of these Terms.

14. Termination

We reserve the right to suspend or terminate accounts that violate these Terms at our discretion.

15. Governing Law

These Terms shall be governed by the laws of the State of Florida. Disputes will be resolved in Florida courts or through arbitration.

16. Changes to Terms

We may revise these Terms at any time. Continued use of the platform constitutes acceptance of the new Terms.

17. Contact Us

If you have questions, please contact us at info@e-plannerhub.com or visit our Support Center.

Google User Data

Our application, E-Planner Hub, may request access to your Google Calendar in order to let you save events directly from the platform.

Data Access: We only access your Google Calendar data when you explicitly grant permission, and solely for the purpose of creating calendar events that you request.

Data Use: Calendar event details (title, date, time, description, and location) are used exclusively to create or update an event in your Google Calendar.

Data Sharing: We do not sell, share, transfer, or disclose Google user data to any third party. Data is only transmitted securely to Google Calendar as required to complete the requested event creation.

Data Protection: All communication with Google APIs uses HTTPS and OAuth 2.0 secure authentication. Sensitive data is encrypted in transit and never stored permanently on our servers without your consent.

Data Retention and Deletion: We do not retain Google Calendar data after the event creation process. Any temporary data is deleted immediately after use. In addition, users can permanently delete their entire account and all associated information at any time from Basic Settings > Delete Account.